What Can You Do As A Parent/Guardian?

If your family is having issues with the OPT bus service .....

Call and file a complaint:

Don’t forget to keep a record: Record the Date /Time/ Violation Number for each complaint you place.

Call OPT directly to file a complaint: 718-392-8855
Detailed directions in English and Spanish may be found here
from PIST (Parents to Improve School Transportation)

Go to the Office of Pupil Transportation and file an in-person complaint:

Join parent advocacy groups to learn more and help make change:

PISTNYC (Parents to Improve School Transportation)
- Facebook: https://www.facebook.com/groups/PISTNYC/
- Website: https://www.pistnyc.org/

Contact your representatives/city groups to demand change:

Contact District Office:

38-50 Bell Boulevard Suite C, Bayside, NY 11361
Phone: 718-765-6675 ; Albany office phone: 518-455-2210

Because your child has an IEP, Citywide Council for Special Education at ccse@schools.nyc.gov, and specialeducation@schools.nyc.gov

Remove student name to inform Public Advocate’s office gethelp@advocate.nyc.gov, Phone: (212) 669-7200 Text: (833)933-1692

City Council Education Committee (Current chair: rjoseph@council.nyc.gov) + your City Council Member

Stay in Touch!!
Lexington’s Transportation Coordinator: Susana Ramirez: 347-752-0091

Lexington’s Family Liaison: Meggi Smith: msmith@lexnyc.org

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